NHTSA Complaint #11073954 — 2018 MAZDA CX-5 STRUCTURE:BODY

Complaint Details

ODI Number	11073954
Vehicle	2018 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	February 20, 2018
Date Filed	February 20, 2018
Mileage	130 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CHIPPED. THERE WAS NO OTHER VEHICLE IN FRONT OF THE CONTACT. THE DEALER WAS CONTACTED (NAPLETON'S SCHAUMBURG MAZDA, 110 W GOLF RD, SCHAUMBURG, IL 60195) AND DETERMINED THAT THE DAMAGE WAS COSMETIC AND NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED THE CONTACT A $500.00 GIFT CARD. THE FAILURE MILEAGE WAS 130.

Related Complaints for the 2018 MAZDA CX-5

Other STRUCTURE:BODY Complaints

#11431549 — September 2, 2021 — Multiple paint chips on Ref Soul Mazda. Dealer did not want to address issue. I would have to pay out pocket. The hoo...

#11354991 — September 14, 2020 — MAZDA'S SOUL CRYSTAL RED PAINT ON MY CX-5 THAT HAS ONLY 12000 MILES AND IS GARAGED DAILY HAS 12 OR MORE CHIPS ON THE...

#11353285 — September 5, 2020 — THE PAINT EASILY CHIPS DESPITE IT BEING A $1000 UPGRADED PAINT COLOR. WE WERE TOLD BY MULTIPLE MAZDA DEALERS THAT TH...

#11343828 — August 7, 2020 — I AM EXPERIENCING SUBSTANTIAL CHIPPING OF THE PAINT ON MY 2018 MAZDA CX-5. I HAVE ONLY HAD THE CAR JUST UNDER 3 MONTH...

#11290998 — December 23, 2019 — WITH LESS THAN 30,000 MILES THE MAZDA RED SOUL PAINT BEGAN CHIPPING. AN ISSUE MAZDA HAS KNOWN ABOUT AND REFUSES TO AD...

Recent Complaints for the 2018 MAZDA CX-5

#11719213 — ENGINE — February 19, 2026 — All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is co...

#11718745 — ENGINE — February 18, 2026 — Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young ...

#11716158 — ENGINE — February 6, 2026 — Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the ve...

#11714123 — ENGINE — January 29, 2026 — While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine ...

#11708847 — ENGINE — January 5, 2026 — The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustme...