NHTSA Complaint #11073819 — 2010 VOLKSWAGEN CC

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE FEES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN UNKNOWN VOLKSWAGEN DEALER IN MACON, GA WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING DUE TO THE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.