NHTSA Complaint #11073307 — 2009 HARLEY-DAVIDSON FLTR ENGINE

Complaint Details

ODI Number	11073307
Vehicle	2009 HARLEY-DAVIDSON FLTR
Component	ENGINE
Date of Incident	June 15, 2017
Date Filed	February 16, 2018
Mileage	9,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 (NA) HARLEY-DAVIDSON ROAD GLIDE (FLTR). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO OVERHEAT, SMOKE, AND A KNOCKING NOISE WAS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SIMI VALLEY HARLEY-DAVIDSON (6190 CONDOR DR, MOORPARK, CA 93021, (805) 552-9555) WHERE IT WAS DIAGNOSED THAT THE OIL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY WAS CANCELED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

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