NHTSA Complaint #11073289 — 2018 JEEP CHEROKEE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11073289
Vehicle	2018 JEEP CHEROKEE
Component	SUSPENSION
Date of Incident	February 8, 2018
Date Filed	February 16, 2018
Mileage	1,980 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS STOPPED AT A RED LIGHT, THE. LIGHT TURNED GREEN AND ALL SUDDEN MY CAR MY PASSENGER SIDE RIM JUST SHATTERED AND POP 4 HOLES IN MY TIRE. THE TIRE WAS NOT MISSING ANY RUBBER. TOOK IT TO THE DEALERSHIP AND THEY SAID IT IS NOT UNDER WARRANTY WHEN I JUST THE CAR IN NOV. I HAVE CONTACTED JEEP AND THE DEALERSHIP AND I GET THE SAME THING. YES MY TIRES AND RIMS ARE COVERED UNDER MY WARRANTY PLAN BUT NOT LOWER CONTROL ARM AND BALL ISN'T UNDER WARRANTY UNLESS IT WAS A DEFECT. HOW CAN A RIM COMPLETELY EXPLODED FROM THE INSIDE? SEE PHOTOS ATTACHED

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