NHTSA Complaint #11071795 — 2016 ISUZU NPR XD

SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS SO SEVERE, SOMETIMES IT MAY FEEL LIKE IT WILL TIP AND POTENTIALLY HURT SOMEONE. I HAVE SPOKE WITH DEALERSHIP I BOUGHT THE TRUCK FROM FOR OVER A YEAR NOW AND HE REFUSES TO ADDRESS MY PROBLEM. THIS PROBLEM IS NOT ONLY A HUGE RISK FOR MY LIFE FOR ANY ONE ON THE RODE AS THIS TRUCK IS HIGHLY UNSAFE. THE DEALERSHIP CONTINUES TO IGNORE MY CALLS AND TELLS ME THERE IS NOTHING THEY CAN DO. A REPRESENTATIVE I HAVE SPOKEN TO FROM THE DEALERSHIP EVEN TOLD ME THEY KNEW THERE WAS A PROBLEM WITH MY TRUCK BUT FEARS FOR HIS JOB IF HE SPEAKS OUT. I DO NOT HAVE A RECORDING OF HIM TELLING ME THIS BUT I CAN ENSURE YOU HE KNOWS OF THE PROBLEM I AM HAVING. THIS PROBLEM NEEDS TO BE ADDRESSED RIGHT AWAY AS EVERYDAY I AM ON THE ROAD IT IS A DANGER TO EVERYONE ELSE.