NHTSA Complaint #11065696 — 2016 TOYOTA TACOMA POWER TRAIN

Complaint Details

ODI Number	11065696
Vehicle	2016 TOYOTA TACOMA
Component	POWER TRAIN
Date of Incident	June 7, 2017
Date Filed	January 29, 2018
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MOSS BRO TOYOTA OF MORENO VALLEY (12630 MOTOR WAY, MORENO VALLEY, CA 92555) FOR A ROUTINE OIL CHANGE AND MENTIONED THE FAILURE TO THE TECHNICIAN. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

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