NHTSA Complaint #11064672 — 2017 FORD EXPLORER
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11064672 |
| Vehicle | 2017 FORD EXPLORER |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 28,337 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WENT TO DEALER FOR ROUTINE MAINTENANCE AND DEALER INDICATED I NEED IMMEDIATE TIRE REPLACEMENT OF ALL 4 TIRES BECAUSE THE TREAD IS FLAKING OFF! THE VEHICLE WAS PARKED IN THE SERVICE BAY DRIVE. THERE ARE VISIBLE SIGNS OF TREAD SEPARATIONS AND GOUGES IN THE TIRES. MY EXPLORER HAS 28K MILES ON IT AND THE MANUFACTURER WARRANTY SAYS 50K. I BELIEVE THIS IS A TIRE DEFECT. I HAVE AN EXCELLENT SERVICE RECORD ON MY VEHICLE AND THIS IS NOT NORMAL WEAR FOR ANY TIRES. THIS EXPLORER WAS PURCHASED NEW FROM THE DEALER WITH THESE TIRES. I WAS A PREVIOUS OWNER OF A 2013 EXPLORER (ALSO PURCHASED NEW) AND THE TIRES LASTED 60K. AFTER RESEARCHING, THERE SEEM TO BE A NUMBER OF COMPLAINTS FROM FORD EXPLORER OWNERS ABOUT THIS SAME ISSUE. PLEASE INVESTIGATE.
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