NHTSA Complaint #11064659 — 2012 DODGE DURANGO

2012 DURANGO HAS CONTINUED TO PERIODICALLY STALL WHEN COMING TO A STOP. VEHICLE IS ABLE TO SUCCESSFULLY RESTART AFTER PUTTING IN PARK. PROBLEM HAS BEEN HAPPENING FOR ALMOST A YEAR AND HAS BEEN BROUGHT TO THE DEALERSHIP CONTINUOUSLY TO FIND AND FIX PROBLEM. PROPER SERVICE AND MAINTENANCE HAVE BEEN PREFORMED FOR THE DURATION OF THE OWNERSHIP OF THIS VEHICLE. DEALERSHIP STATES THAT NO CODES FOR THE STALLING ARE PRESENTING AND ARE NOT ABLE TO REPLICATE THE PROBLEM, SO THEY ARE UNABLE TO PROCEED WITH FURTHER INVESTIGATION. THERE ARE CONCERNS FOR SAFETY OF FAMILY AND SAFETY OF DRIVING THIS VEHICLE WITH NOT KNOWING WHEN ANOTHER STALL WILL OCCUR. SO FAR, THE VEHICLE HAS BEEN ON A CITY STREET DECELERATING INTO A STOP AT LOW SPEEDS WHEN THE STALLING OCCURS. MOST RECENTLY, VEHICLE WAS SLOWING DOWN TO YIELD FOR A TRAFFIC CIRCLE WHEN THE STALLING OCCURRED MAKING IT DIFFICULT TO FULLY BRAKE AND MANAGE THE STEERING WHEEL. SOME OF THE SERVICES COMPLETED TO HOPEFULLY RECTIFY THE STALLING WERE; FUEL PUMP RELAY REPLACED, EVAPORATE SYSTEM INTEGRITY MONITOR REPLACED, BOTH FUEL PUMPS REPLACED, TRANSMISSION SERVICE PERFORMED. STALLING IS STILL OCCURRING PERIODICALLY WITH NO RESOLUTION AT THIS TIME. FIRST TIME THE VEHICLE STALLED WAS IN THE BEGINNING OF 2017 (NOT SURE OF SPECIFIC DATE). IT STALLED A FEW TIMES BEFORE WE BROUGHT IT IN TO BE CHECKED OUT.