NHTSA Complaint #11064582 — 2010 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11064582
Vehicle 2010 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

2 WKS AGO 1/7/18 WE NOTICED A TICKING NOISE THAT MY HUSBAND SAID SOUNDED LIKE IT WAS COMING FROM THE ENGINE SITTING AT IDLE OR MOVING..HE CHECKED THE OIL AND THERE WAS NONE THERE..IT WAS NOT TIME FOR A ROUTINE OIL CHANGE AND WE GET THEM DONE REG. AT A NISSIAN DEALERSHIP..HE PUT 2 QTS OF OIL AND LUCAS ADDITIVE TO SEE IF THE NOISE WOULD QUITE DOWN..HOWEVER IT DID NOT AND HAS STARTED TO GET LOUDER..HE THEN WENT TO A MECHANIC FRIEND WHO USED A STETHOSCOPE AND SAID THAT IT WAS COMING FROM THE ENGINE FOR SURE..WE CALLED THE DEALERSHIP WHO WE GOT THE VAN FROM AND THEY SAID TO BRING IT IN BECAUSE THEY DIDN'T UNDERSTAND WHY THERE WASN'T ANY OIL IN IT..THEY SAID THAT THEY DID SOME RESEARCH AND SHOW THAT HONDA SETTLED A LAWSUIT ABOUT FAST OIL COMSUPTION AND ENGINE FAILURE..MY LOCAL HONDA DEALERSHIP SAID THAT THERE IS NOTHING THEY CAN DO BECAUSE THE EXTENDED WARRANTY WENT OUT 9/17 AND IT WOULD NEED TO HAVE A CEL..I ASKED THEM IF THEY WOULD BE ABLE TO START A COMPLAINT WITH AMERICAN HONDA BUT THEY SAID THAT SINCE I'M NOT A CUSTOMER OF THEIR DEALERSHIP THAT IT WOULD BE OUT OF THEIR CONTROL..IT SOUNDS TERRIBLE AT IDLE AND WHEN YOU ARE GOING THROUGH 1ST AND 2ND GEAR..I'M AFRAID THAT IT'S NOT SAFE TO DRIVE WITH MY KIDS IN THE CAR AND WILL STALL OUT ANYWHERE..I DON'T KNOW WHAT TO DO BECAUSE A NEW ENGINE WILL COST THOUSANDS OF DOLLARS AND I'M AFRAID THAT THE VAN IS ONLY WORTH LIKE $6-7000 BUT WE OWE LIKE $12900 STILL

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