NHTSA Complaint #11063833 — 2016 DODGE JOURNEY

DRIVING MY DAUGHTER TO SCHOOL THIS MORNING, SLOWED FROM 25 MPH FOR UPCOMING STOP SIGN. LOST ALL POWER AND STEERING. ALL ELECTRICAL COMPONENTS IN THE VEHICLE WERE BLANK. SEEMED A BIT DIFFICULT TO STOP BUT NOT SURE IF THAT WAS A BRAKE ISSUE. STORED VEHICLE. PUT IT IN PARK. LIGHTS ON COMPONENTS CAME BACK ON IMMEDIATELY AND BUTTON START INDICATOR STILL LIT IN RUN POSITION. STEPPED ON BRAKES AND PUSHED THE BUTTON AND THE VEHICLE STARTED FINE. NO ISSUES ON RETURN HOME. ALMOST EXACTLY 2 HOURS LATER TRIED TO TAKE MY SON TO SCHOOL. HIT UNLOCK BUTTON ON KEYS, NO RESPONSE. TRIED MULTIPLE TONNES AND ANY/ALL BUTTONS- NO RESPONSE. USED "VALET" KEY TO UNLOCK DOOR. NO COMPONENT LIGHTS OR INDICATORS CAME ON. LEFT THE DRIVERS DOOR OPEN, OPENED HOOD, LOOKED AROUND, NO OBVIOUS PROBLEMS. SHOOK BATTERY CABLES- ALL TIGHT. CLOSED HOOD HAZARD LIGHTS STARTED FLASHING. GOT IN AND PRESSED ON THE BRAKES, PUSHED START BUTTON AND VEHICLE STARTED. DID NOT DRIVE IT AT THAT TIME. BARELY 2 HOURS LATER I STARTED THE VEHICLE TOO DRIVE TO WORK. LET IT WARM UP FOR ABOUT 3 MINUTES, THEN TOOK CITY STREETS. ABOUT 1 MILE INTO THE DRIVE I STOPPED FOR A RED LIGHT. VEHICLE AGAIN LOST ALL POWER, NO LIGHTS ON COMPONENTS, NOTHING. HAD A VEHICLE COMING UP BEHIND ME SO QUICKLY PUT IT IN PARK AND RESTARTED THE VEHICLE. OIL INDICATOR LIGHT CAME ON. LOOKED AT VEHICLE INFO AND TEMPS WERE ALL WITHIN MID-RANGE. GOT TO WORK (APPROXIMATELY 1 MORE MILE AWAY) AND TURNED VEHICLE OFF. I HAVE STARTED IT ON EACH BREAK (EVERY 2-3 HOURS) AND NONE OIL LIGHT IS ON AND NO OTHER ISSUES HAVE OCCURRED. I BOUGHT THIS VEHICLE ON JANUARY 5TH, HAVE DRIVEN IT PRACTICALLY EVERY DAY, PUT ALMOST 400 MILES ON IT (NOW AT 14,807) AND NO ISSUES UNTIL TODAY. SCARED TO DRIVE IT NOW BUT MUST GET TO WORK TO PAY FOR IT!