NHTSA Complaint #11063783 — 2010 VOLKSWAGEN CC

AFTER GETTING TO THE 100,000 MILE MARKER. MY CAR BEGIN TO HAVE A ROUGH IDLE FROM THE ENGINE BAY THAT COULD ALSO BE FELT FROM WITHIN THE CAR. I THEN TOOK MY CAR TO THE DEALERSHIP IN WHICH THEY SAID IT WAS MISFIRING AND NEEDED NEW SPARK PLUGS AND COILS. AFTER PAYING FOR THAT I PICK MY CAR UP FROM THE DEALERSHIP ONLY TO FIND OUT THE ENGINE LIGHT CAME BACK ON ONCE GETTING HOME. A COUPLE WEEKS AFTER THAT MY ENGINE STARTED MISFIRING YET AGAIN WE'RE EVEN A WORSE ENGINE ROCK. FINALLY GOT IT INTO THE DEALERSHIP AND THEY TOLD ME IT'S A BAD TENSIONER CHAIN AND ALSO THAT MY ENGINE HAS BEEN AFFECTED BY THAT. I WOULD THINK THEY WOULD HAVE KNOWN THE ISSUE WAS THAT INSTEAD OF THE SPARK PLUGS AND COIL PACKS. NOW MY ENGINE IS A GONER AND I'M LEFT WITH A CAR PAYMENT WITH NO VEHICLE DUE TO THE FAULTY CHAIN TENSIONER. I BELIEVE THAT IF THEY WOULD HAVE FIXED THE PROBLEM WHEN I TOOK IT IN THEN THEY COULD HAVE SEEN MY ENGINE FROM BLOWING. ALL THEY DID WAS DID A PATCH UP WITH SPARK PLUGS AND COILS