NHTSA Complaint #11062870 — 2004 BMW 5 SERIES ELECTRICAL SYSTEM

Complaint Details

ODI Number	11062870
Vehicle	2004 BMW 5 SERIES
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2017
Date Filed	January 15, 2018
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ABOUT 3 WEEKS AGO WE NOTICED IN THE FRONT PASSENGER SEAT "A MARK" THAT LOOKS LIKE A BURNT - WE THOUGHT THAT IT WAS JUST A MARK OR SOMEBODY PUT A HOT BOTTLE O CUP ON THE SEAT - BUT THIS MORNING WE TURN THE HEATING IN BOTH SEAT TO WARM UP A LITTLE BIT THEN SMELL AND SMOKE START TO COME OUT THE BURNT MARK. WE TURNED IT OFF BOTH SIDES AND OPEN THE WINDOW - NOW OUR CONCLUSION IS THE HEATING ELEMENT CAUSED THAT BURN IN THE SEAT.

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