NHTSA Complaint #11062552 — 2007 BMW 328I

THE BLOWER ON MY BMW 328I STOPPED WORKED. SHORTLY THEREAFTER, I RECEIVED TWO INITIAL SAFETY RECALL NOTICES 17V-683 (PCV VALVE HEATER) AND 17V-676 (BLOWER MOTOR WIRING). I TOOK MY CAR TO BMW OF STERLING ON 01/13/2018. I BROUGHT COPIES OF THE TWO SAFETY NOTICES WITH ME AND I PROVIDED THEM TO THE SERVICE AGENT. THE SERVICE AGENT SAID THERE WAS NO REMEDY AVAILABLE AND THEY WOULD REPLACE THE BLOWER AND CHARGE ME $505 FOR PARTS/LABOR. I SAID THIS WAS UNACCEPTABLE AND I ASKED TO SPEAK TO A SERVICE MANAGER. THE SERVICE MANAGER REITERATED WHAT THE AGENT SAID. IF IN THE FUTURE IT WAS DETERMINED TO BE RELATED, I WOULD GET MY MONEY REFUNDED. I SAID THIS WAS UNACCEPTABLE AND I LEFT. BMW KNOWINGLY LET ME LEAVE WITH A SAFETY ISSUE. IN MY OPINION THIS IS DETRIMENTAL RELIANCE.