NHTSA Complaint #11062500 — 2014 SUBARU LEGACY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11062500
Vehicle	2014 SUBARU LEGACY
Component	STRUCTURE:BODY
Date of Incident	July 12, 2016
Date Filed	January 12, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. WHILE DRIVING 55 MPH, A LOUD POP NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING AS HE THOUGHT A ROCK STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. UPON ARRIVING HOME AND EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED, BUT WAS STILL INTACT. THE VEHICLE WAS TAKEN TO SUBARU CALGARY (1100 MERIDIAN RD NE, CALGARY, AB T2A 2N9, CANADA, (855) 910-6109), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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