NHTSA Complaint #11061565 — 2014 DODGE CHALLENGER

MY VEHICLE IS APART OF THE T36 RECALL FOR FAULTY ALTERNATORS; MY ALTERNATOR DIED LAST FRIDAY WHILE I WAS DRIVING IT ON THE ROAD, I WAS ABLE TO GET TO A SAFE PLACE BEFORE IT ACTUALLY DIED, BUT DUE TO THERE BEING NO "GENUINE PARTS" AVAILABLE I AM STUCK PAYING FOR A RENTAL. I AM ACTIVE DUTY AIR FORCE STATIONED IN ENGLAND, AND THE GARAGE ON BASE CAN ORDER A NEW ALTERNATOR AND INSTALL IT, BUT I HAVE BEEN TOLD BY THE MOPAR CERTIFIED GARAGE OFF BASE THAT SINCE THE PART IS NOT A GENUINE PART THEN I AM UNABLE TO RECEIVE A REIMBURSEMENT. I VERIFIED THIS WITH THE MILITARY AUTO SALES MAIN OFFICE IN GERMANY AND WAS TOLD THAT I COULD STILL SUBMIT THE RECEIPTS WITH HOPES OF BEING REIMBURSED. BEFORE I TELL THE GARAGE ON RAF LAKENHEATH TO GO AHEAD WITH ORDERING THE PART I WANTED TO HEAR FROM THIS OFFICE IF I WILL BE REIMBURSED OR NOT. KEEP IN MIND MY ONLY MODE OF TRANSPORTATION IS DEAD AND I AM PAYING FOR A RENTAL OUT OF POCKET, IF THE GENUINE PARTS WERE TO BECOME AVAILABLE WITHIN THE NEXT WEEK I COULD HOLD OUT AND WAIT BUT THE LONGER I WAIT THE MORE IT SEEMS LIKE JUST TAKING THE PART THAT IS AVAILABLE IS THE CHEAPER OPTION AS THERE IS NO DATE ON WHEN GENUINE PARTS WILL BECOME AVAILABLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR