NHTSA Complaint #11061061 — 2015 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11061061
Vehicle 2015 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

2 YEARS, 35000 MILES INTO OWNING NEW 2015 OUTBACK, MY WINDSHIELD DEVELOPED AN 8 INCH LONG CRACK ORIGINATING FROM THE BOTTOM DRIVER'S SIDE. THIS APPEARED WHILE PARKED OUTSIDE MY WORKPLACE, WITH NO KNOWN WINDSHIELD IMPACTS DRIVING. CONSEQUENTLY, I REPLACED THE WINDSHIELD USING SAFELITE, MATCHING THE WINDSHIELD TYPE VIA VIN. ONLY 2 MONTHS AFTER REPLACEMENT, ANOTHER CRACK DEVELOPED ORIGINATING FROM THE BOTTOM PASSENGER SIDE EDGE, AND QUICKLY SPREAD 3/4 OF THE WAY ACROSS THE BOTTOM. AGAIN, NO IMPACTS WERE WITNESSED TO THE WINDSHIELD WHILE DRIVING. I HAVE NO CONFIDENCE IN REPLACING THE WINDSHIELD AGAIN, AS IT LIKELY WILL CRACK IN THE SAME MANNER SOONER OR LATER.

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