NHTSA Complaint #11060733 — 2014 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11060733
Vehicle	2014 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	January 4, 2018
Date Filed	January 5, 2018
Mileage	75,770 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

LIFT GATE WILL NOT OPEN OR CLOSE IN COLD TEMPERATURES. WE HAVE TAKEN IT TO OUR LOCAL DEALER IN BATTLE CREEK, MICHIGAN SEVERAL TIMES BUT THE ISSUE HAS NOT BEEN RESOLVED. EACH TIME THE PROBLEM HAS OCCURRED THE VEHICLE WAS PARKED. WE DO NOT WISH TO INJURE OURSELVES TRYING TO OPEN OUR BACK DOOR. THIS VEHICLE IS USED IN OUR DELIVERY BUSINESS AND IT IS NECESSARY TO FREQUENTLY USE OUR BACK DOOR.

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