NHTSA Complaint #11057459 — 2013 CHEVROLET TRAVERSE

I WAS DRIVING MY CAR IT WAS MAKING NOISES, I TOO IT TO AUTOZONE TO GET A FREE DIAGNOSTIC CHECK. IT WAS READING THAT MY TIMING WAS OFF. I WENT BACK HOME PARKED THE CAR 2 DAYS LATER CALLED THE DEALERSHIP IN WHICH IT WAS PURCHASED TO HAVE THEM PICK IT UP AND RUN A DIAGNOSTIC ON IT, I STILL HAVE TIME UNDER WARRANTY. I WAS TOLD TIMING CHAIN IS OFF, BY THE DEALERSHIP THEY ARE FAILING TO GET IT COVERED UNDER WARRANTY STATING THAT I HAVE NO BEEN MAINTAINING THE VEHICLE. CALLED A LOCAL MECHANIC TO GET NEW ENGINE PRICING, HE TOLD ME THAT THE ENGINE BY THE MANUFACTURER HAD TO BE UPDATED BECAUSE OF PROBLEMS WITH THE TIMING CHAIN. WHICH IS THE CURRENT ISSUE I AM HAVING NOW.