NHTSA Complaint #11056178 — 2007 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	11056178
Vehicle	2007 DODGE RAM 2500
Component	STEERING
Date of Incident	December 21, 2017
Date Filed	December 23, 2017
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE A 2007 DODGE RAM 2500 POWER WAGON WITH ONLY 131K MILES . AS I WAS DRIVING ON THE HIGHWAY HOME FROM WORK AT AROUND 60 MPH MY WHOLE FRONT END STARTED TO SHAKE LIKE CRAZY AND I ALMOST LOST CONTROL OF THE TRUCK . I HAD TO STOP AND PULL OFF THE ROAD . LOOKING UNDER THE TRUCK I DO NOT SEE ANYTHING THAT LOOKS BROKEN OR DAMAGED. SO I WENT ONLINE AND ALOT OF PEOPLE ONLINE HAD THE SAME ISSUE AS I DID . I WAS TOLD THEY ARE OPEN RECALLS FOR FRONT END PARTS GOING BAD ON MY TRUCK YEAR MODEL . I CALLED MY LOCAL DEALER THE SERVICE TECH WAS HAPPY TO HELP UNTIL I SAID RECALL ISSUES ON THE FRONT END ON THE TRUCK THEN ALL OF A SUDDEN HIS DATA BASE SYSTEM WENT DOWN SO HE WILL HAVE TO CALL ME BACK . ALL I NEED IS JUST A ANSWER ON IF THERE IS A OPEN RECALLL SO THAT I CAN HAVE IT REPAIRED . RIGHT NOW I AM SCARED TO MOVE MY TRUCK .

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