NHTSA Complaint #11056118 — 2014 JEEP WRANGLER

THE PASSENGER SIDE OF THE FRONT SWAY BAR CAME OUT OF THE ELECTRONIC SWAY BAR DISCONNECT HOUSING WHICH DISCONNECTED THE SWAY BAR UNKNOWINGLY AND UNINTENTIONALLY, CAUSING AN EXTREMELY UNSTABLE DRIVING CONDITION. THERE WAS NO INDICATION OF THE OCCURRENCE AS FAR AS WARNING LIGHTS ON THE DASH. THE ONLY WAY IT WAS DISCOVERED WAS BECAUSE I ASSUMED THE SPRINGS OR SHOCKS WERE WORN OUT TO CAUSE THE CONDITION. WHILE REPLACING THE FRONT SHOCKS, I NOTICED THE SWAY BAR WAS PULLED OUT OF THE HOUSING. WE HAD NUMEROUS CLOSE CALLS ON THE FREEWAY WITH NEAR ROLL OVERS DUE TO THIS CONDITION. THE MANUAL STATES YOU SHOULD NEVER EXCEED SPEEDS OF 18 MPH WHEN SWAY BAR IS DISCONNECTED. HOWEVER, WE HAD BEEN ON NUMEROUS TRIPS TRAVELLING ON THE FREEWAY AT SPEEDS OF 80 MPH. I CONTACTED JEEP REPEATEDLY AND WAS JUST TOLD IT WAS A "NON-SERVICABLE" PART, AND TO REPLACE IT, AT AN APPROXIMATE COST OF OVER $2000.00