NHTSA Complaint #11055793 — 2007 BMW 328I

IN DECEMBER OF 2016, MY CAR STARTED BLOWING A BURNING SMELL THROUGH THE AIR VENTS, WHILE I WAS DRIVING THROUGH A NEIGHBORHOOD. I PARKED MY CAR AND TURNED IT OFF IN A MEDIAN AREA AND THEN I TURNED OFF THE AC AND WHITE SMOKE STARTED BILLOWING OUT OF THE VENTS. IT WAS ELECTRICAL WIRES CATCHING FIRE. I TOOK MY CAR TO THE MECHANIC AND HE SAID IT WAS THE BLOWER MOTOR AND BLOWER MOTOR RESISTOR THAT NEEDING REPLACING. THE WIRE CONNECTIONS DETERIORATED, MELTED, AND OVERHEATED, CATCHING FIRE. THE COST OF THIS REPLACEMENT WAS $573.60 OUT OF POCKET. I CHECKED A RECALL WEBSITE AND NOTICED THAT A SAFETY RECALL FOR THESE PARTS WERE LISTED IN OCTOBER OF 2017, WITH EXACT DESCRIPTION OF MY PROBLEM THAT OCCURRED IN DECEMBER 2016. I WOULD APPRECIATE A REIMBURSEMENT ON THIS REPAIR AS THIS RECALL SHOULD HAVE BEEN FOUND MUCH SOONER.