NHTSA Complaint #11055725 — 2009 BMW 328I

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR IN THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL UNDER THE ENGINE VALVE COVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALLS. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.