NHTSA Complaint #11055403 — 2013 CHRYSLER 300C ELECTRICAL SYSTEM

Complaint Details

ODI Number	11055403
Vehicle	2013 CHRYSLER 300C
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2017
Date Filed	December 18, 2017
Mileage	60,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR LOST ALL POWER WHILE DRIVING. STUCK IN THE MIDDLE OF AN INTERSECTION.EVERYTHING WAS LOCKED UP. STRANDED FOR 2 HOURS WAITING FOR AAA. I KNOW THERE IS A RECALL ON THE ALTERNATOR. WE TOOK THE CAR TO OLIVER C JOSEPH CHRYSLER IN BELLEVILLE, IL. THEY SAY - THEY DON'T HAVE THE PARTS. THEY CAN ORDER THE PARTSBUT WE WILL HAVE TO PAY FOR THE REPAIR AND WAIT TO GET REIMBURSED BY CHRYSLER. AT LEAST $850 IN REPAIRS. I CAN'T PAY $850! WHY SHOULD I HAVE TO IF THIS IS A RECALL. THE DEALER CONFIRMS THIS WAS AN ALTERNATOR FIRE. I NEED CHRYSLER TO FIX MY CAR.

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