NHTSA Complaint #11055032 — 2013 DODGE CHARGER

I STARTED MY CAR BY THE FACTORY INSTALLED REMOTE STARTER AND WAS LEAVING A PARKING LOT AND I HEARD A HIGH PITCHED HUM COMING FROM THE ENGINE AND THE 'BATTERY SAVER ON' LIGHT WAS ON. I STARTED TO DRIVE AND THE CAR WAS REALLY SLUGGISH ALMOST TO THE POINT IF I CAME TO A COMPLETE STOP IT WOULD SHUT DOWN. I DROVER THAT WAY FOR ABOUT 2 MILES AND DURING THAT TIME I STARTED TO SMELL SOMETHING BURNING. I SHUT THE CAR OFF AND WAITED ABOUT 15 MINUTES AND RESTARTED THE CAR BY USING THE PUSH BUTTON AND THE MESSAGE WAS GONE, BUT ONCE THE CAR WAS PUT INTO DRIVE THE BATTERY SAVER MESSAGE CAME ON AND BURNING SMELL WAS BACK. . I HAD THE CAR TOWED INTO THE ELGIN JEEP DODGE DEALERSHIP ON A FRIDAY NIGHT (ABOUT AN HOUR AFTER EVERYTHING HAPPENED) AND ON MONDAY I WAS TOLD THAT NOTHING SHOWED UP AND THAT IT WAS PROBABLY THE ALTERNATOR BUT SINCE NO ERROR CODES SHOWED THEY CAN'T DO ANYTHING, EVEN THOUGH THERE IS A RECALL (#T36/ NHTSA 17V-435) FOR THE ALTERNATOR. THEY TOLD ME THAT I SHOULD TAKE THE CAR BACK AND HOPE THAT IT DOESN'T HAPPEN AGAIN AND WHEN THE PARTS COME IN FOR THE RECALL COME BACK AND GET IT FIX THEN. I DID CONTACT FIAT CHRYSLER AUTOMOBILES (FCA) TO TRY AND GET IT TEMPORARY FIX BUT DUE TO THERE BEING NO ERROR CODES THEY WILL NOT FIX ANYTHING. AFTER RESEARCHING THIS PROBLEM IT SEEMS TO ME THAT THE FCA WILL NOT FIX ANYTHING UNTIL THE CAR STARTS ON FIRE. I DRIVE ABOUT 40 MILES A DAY ON AN EXPRESSWAY WHERE SPEEDS ARE ABOUT 60-70 MPH, I DON'T FEEL SAFE THAT THE ALTERNATOR WILL JUST GO AND THE CAR WILL STOP. I FEEL THAT SINCE THERE WAS A SIGN OF ISSUES THAT SOMETHING SHOULD BE FIXED.