NHTSA Complaint #11053435 — 2012 CHEVROLET TRAVERSE

THE CAR STUTTERED WHILE DRIVING IN REVERSE AND FIRST GEAR. SHE BACKED OUT OF A PARKING SPACE AND THE VEHICLE STARTED SHUTTERING IMMEDIATELY. SHE THEN PUT IT IN DRIVE AND IT STARTED SHUTTERING VIOLENTLY AND WAS ONLY ABLE TO DRIVE AT 10 MILES PER HOUR. EVEN AT THAT SPEED IT WAS STILL SHUTTERING. BROUGHT IT TO THE DEALERSHIP AND THE QUOTED THAT THE CLUTCH PLATES AND VALVES NEEDED TO BE REPLACED AT A COST OF $4400. THIS ISSUE COULD BECOME A SERIOUS PROBLEM AND CAUSE AN ACCIDENT OR WORSE IF THOSE PLATES DECIDE TO GO BAD WHILE AT ANY SPEED.