NHTSA Complaint #11052899 — 2011 DODGE AVENGER

THIS IS ANOTHER COMPLAINT ADDING TO THE LIST OF DISAPPOINTED CUSTOMERS ABOUT THE PASSENGER SIDE HEAT NOT WORKING. I BOUGHT A USED 2011 3.6L DODGE AVENGER A WEEK AGO FROM A DEALERSHIP. LESS THAN 100,000 MILES. EVERYTHING ABOUT THIS CAR APPEARED TO BE IN GREAT SHAPE AND WORKING ORDER. I CHECKED ALL THE VENTS WHEN I INITIALLY STARTED UP THE CAR. THEY WERE ALL BLOWING AIR WHICH SEEMED TO BE A GOOD SIGN..IT WAS COLD OUT SO I ASSUMED THEY ALL WOULD BLOW HEAT EVENTUALLY. AS I'M TEST DRIVING THE CAR, THE HEAT ON THE DRIVER SIDE CRANKS UP. "GREAT THE HEAT WORKS." I THOUGHT AS I CONTINUED TO TEST THE REST OF THE CAR OUT..HAPPILY DROVE OFF THE LOT..BTW I CHECKED FOR RECALLS BEFORE BUYING THE VEHICLE AND CONTACTED NHTSA AND GAVE THEM THE VIN# WHICH I FOUND 1 UNSERVICED RECALL BUT WAS WILLING TO FIX ON MY OWN KNOWING IT WAS COVERED BY DODGE.....DAYS LATER..MY FIRST PASSENGER BRINGS IT TO MY ATTENTION THAT COLD AIR WAS ATTACKING THEM (AS I SIT COMFORTABLY IN A REASONABLE TEMPERATURE). SO LIKE EVERYONE ELSE DEALING WITH THIS MATTER, I STARTED TO RESEARCH REASONS WHY SUCH A THING WAS HAPPENING AND LOOKING FOR A SOLUTION. AFTER HAVING A COUPLE OF MECHANICS TAKE A LOOK AT THE CAR (HOPING ITS JUST A BLEND DOOR ISSUE - HELL OF ALOT CHEAPER OF A PROBLEM) IT TURNS OUT IT WOULD COST ME ABOUT 20% (OR CLOSE TO $2000) OF WHAT I PAID FOR THE CAR! THIS IS NOT A NORMAL PROBLEM. I HAVE SPENT THE SAME AMOUNT OF TIME ENJOYING THE CAR AS I HAVE REGRETTING IT. UNLESS THIS GETS FIXED (PAID FOR) BY THE MANUFACTURER I CAN'T SEE HOW I CAN EVER AGAIN SUPPORT THIS BRAND.. I HOPE THIS COMPLAINT REACHES DODGE AND THEY DO RIGHT BY THEIR CUSTOMERS!! - DODGE DO THE RIGHT THING AND FIX THIS!