NHTSA Complaint #11052282 — 2008 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR FAILED TO OPEN. THE CONTACT ROLLED THE WINDOW DOWN AND ATTEMPTED TO OPEN THE DOOR FROM THE OUTSIDE HANDLE WHILE WITHIN THE VEHICLE, BUT THE DOOR STILL FAILED TO OPEN. THE CONTACT HAD TO USE THE FRONT PASSENGER DOOR TO EXIT AND ENTER THE VEHICLE. THE CONTACT ALSO STATED THAT THE LOCK WOULD TURN WHEN THE KEY WAS INSERTED INTO THE DOOR, BUT THE DOOR WOULD NOT OPEN. THE CONTACT ATTEMPTED TO REMOVE THE DRIVER'S SIDE INTERIOR DOOR PANEL, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PEARSON HONDA, 14001 HULL STREET RD, MIDLOTHIAN, VA, 23112), BUT THEY WERE UNABLE TO REMOVE THE PANEL AND ASKED FOR PERMISSION TO POSSIBLY DAMAGE THE PANEL, BUT AT THE EXPENSE OF THE CONTACT. THE CONTACT DID NOT AUTHORIZE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.