NHTSA Complaint #11051393 — 2011 AUDI A8 UNKNOWN OR OTHER

Complaint Details

ODI Number	11051393
Vehicle	2011 AUDI A8
Component	UNKNOWN OR OTHER
Date of Incident	November 23, 2015
Date Filed	November 30, 2017
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE NAVIGATION SYSTEM CONTINUOUSLY DISPLAYS A LOCATION WHERE I AM NOT LOCATED. THIS HAS OCCURRED MANY, MANY TIMES. IT CAN OCCUR RANDOMLY OR AT STARTUP. THIS HAS BEEN AN ISSUE FOR WHICH I HAVE TAKEN THE VEHICLE TO MY LOCAL AUDI BUT THEY HAVE BEEN UNABLE TO IDENTIFY THE ISSUE, ALTHOUGH THEY HAVE SAID OTHER CUSTOMERS HAVE CAME IN COMPLAINING ABOUT THE SAME ISSUE. THIS ISSUE IS ALSO WIDELY DOCUMENTED ON AUDI FORUMS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE GPS MAP LOST SIGNAL. ON OTHER OCCASIONS THE GPS MAP WOULD NOT PICK UP MY LOCATION. THIS HAPPENS THE MOST. IT HAS HAPPENED ON SEVERAL OCCASIONS WHERE I WAS AT LOCATIONS WHERE I WAS UNFAMILIAR WITH AND WAS RELIANT ON MY VEHICLE'S GPS. THE GPS ISSUES BEING EXPERIENCED HAVE CREATED MAJOR SAFETY ISSUES BECAUSE I HAVE BEEN HEAVILY DISTRACTED WHILE DRIVING AND NOTICING THAT THE GPS HAS LOST SIGNAL. I ALMOST HAVE BEEN INVOLVED IN ACCIDENTS AS A RESULT AND HAVE HAD TO PULL OVER BECAUSE OF IT. THIS IS SOMETHING THAT AUDI NEEDS TO ADDRESS.

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