NHTSA Complaint #11048718 — 2017 FORD EXPLORER
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11048718 |
| Vehicle | 2017 FORD EXPLORER |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,115 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
IT HAS BEEN JUST OVER 1 YEAR DRIVING THIS VEHICLE, 8115 MILES CURRENTLY. A FEW DAYS AGO WHILE WALKING AROUND MY CAR, I NOTICED CHIPPING, CRACKING, & PEELING AWAY OF THE TREAD ON MY TIRES. IT DOES NOT LOOK NORMAL AND NOT TOO SURE IF IT IS SAFE TO CONTINUE TO DRIVE. I TOOK IT TO THE LOCAL FORD DEALER WHERE WE LEASED IT FROM AND THEY CLAIMED THAT IT IS NORMAL TIRE WEAR FOR HAWAII ROADS. I DONT THINK SO. I HAVE OWNED SEVERAL VEHICLES OVER THE PAST FEW YEARS AND HAVE NEVER SEEN THIS BEFORE. THE VEHICLE HAS NEVER BEEN OFF-ROAD, PULLED A HEAVY LOAD, OR DRIVEN AGGRESSIVELY, AND IS IN IMMACULATE CONDITION OTHERWISE. THE VEHICLE WAS JUST IN FOR SERVICE JUST OVER 1 MONTH AGO SO I AM NOT SURE HOW THIS WAS NOT CAUGHT IN THE MULTI-POINT INSPECTION OR THE TIRE ROTATION THEY SUPPOSEDLY DID.
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