NHTSA Complaint #11046167 — 2017 NISSAN ARMADA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11046167
Vehicle	2017 NISSAN ARMADA
Component	ELECTRICAL SYSTEM
Date of Incident	October 28, 2017
Date Filed	November 14, 2017
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

BOUGHT NISSAN ARMADA ABOUT 7 WEEKS AGO. WENT ON A 3.5 HOUR TRIP TWICE. WHILE USING THE NAVIGATION SYSTEM THE NAVIGATION SYSTEM WENT BLANK, FLICKER. CALLED AND TOOK IT BACK TO DEALER. TEXTED THE SERVICE ADVISOR PICTURES AND VIDEOS OF THIS HAPPENING. THE DEALER HAD MY VEHICLE FOR ABOUT A WEEK AND COULD NOT REPLICATE THE PROBLEM. THEY DROVE MY VEHICLE A FEW HUNDRED MILES AND STILL COULDN'T GET IT TO REPLICATE. THE DEALER DECIDED TO ORDER A NEW RADIO. I DROPED MY VEHICLE OFF LAST NIGHT AND SAID THE PART WOULD BE IN SOMETIME TODAY 11/14/2017. RECEIVED A CALL FROM THE DEALERSHIP AND SERVICE ADVISOR SAID THE PART WAS ON BACK ORDER AND THEY DIDN'T KNOW WHEN THE PART WOULD BE IN. COULD BE UPTO 6 MONTHS.

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