NHTSA Complaint #11044836 — 2013 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11044836
Vehicle	2013 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	November 9, 2017
Date Filed	November 9, 2017
Mileage	84,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVING DOWN THE HIGHWAY ON A RAINY DAY WITH WIPERS ON, SUDDENLY THEY FREEZE IN THE MIDDLE OF THE WINDSHIELD AND DO NOT RESPOND TO ON/OFF OR THE DIFFERENT LEVELS, THEY SIT STUCK IN THE MIDDLE OF THE WINDSHIELD. AFTER ROUGHLY 10 MINUTES I TURN THEM ON TO FULL SPEED AND THEY WORK, BUT THE HOMING POSITION NOW HAS THEM SITTING STRAIGHT UP AND DOWN (THINK OF SCHOOL BUS), INSTEAD OF LAYING DOWN PER USUAL. I HAVE BEEN UNABLE TO FIX THIS ISSUE AND FORUMS ALL AROUND HAVE COMPLAINTS REGARDING THIS PARTICULAR ISSUE, SOME WORSE SOME NOT. THE WIPERS FREEZING COULD HAVE CAUSED AN ACCIDENT HAD INCLEMENT WEATHER BEEN AN ISSUE OR THE RAIN WAS COMING DOWN HARDER DECREASING VISIBILITY.

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