NHTSA Complaint #11044389 — 2015 RAM 2500

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11044389
Vehicle 2015 RAM 2500
Component SEATS
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THE HEADRESTS ARE TOO FAR FORWARD CAUSING NECK AND LOWER BACK PAIN AND THE INABILITY TO HOLD MY HEAD UP STRAIGHT. IT'S LIKE HAVING A KNEE ON THE BACK OF YOUR NECK HOLDING IT DOWN. NO ADJUSTMENT ABILITY ON ANGLE OF HEADREST. I CAN'T SIT BACK AND MY CHIN IS PRACTICALLY ON MY NECK. I CAN ONLY DRIVE WITH MY BACK OFF THE BACK OF THE SEAT. THIS IS UNSAFE. I AM 5'6" AND NEED SEAT UP AND FORWARD TO SEE OVER THE HOOD. SEAT MUST BE MADE FOR A 250 LB. 6'6" GUY. NO HELP AT DEALER. I'VE HAD VEHICLE 5 MOS. AND I CAN'T STAND TO DRIVE ANY DISTANCE LIKE THAT.

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