NHTSA Complaint #11041517 — 2013 DODGE CHARGER

NHTSA RECALL NUMBER 17V-435 ANNOUNCED (6/9/2017) THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. ATTEMPTS TO ARRANGE ADDRESSING THIS RECALL WITH DODGE DEALERSHIPS IN PORT JERVIS (PORT JERVIS AUTO MALL & MANHATTAN JEEP CHRYSLER DODGE) IN SEPTEMBER AND OCTOBER 2017 BOTH WERE UNSUCCESSFUL, WITH BOTH DEALERSHIPS INDICATING THEY WERE NOT BEING SUPPLIED WITH THE REPLACEMENT ALTERNATORS BY DODGE, AND THEREFORE COULD NOT CARRY OUT THE RECALL SERVICE. PORT JERVIS AUTO MALL SAID THAT I COULD PURCHASE THE REPLACEMENT ALTERNATOR AND PAY FOR THE SERVICE TO REPLACE IT, SUBMIT THE RECEIPTS TO DODGE, BUT THAT THEY COULD NOT GUARANTEE THAT DODGE WOULD REIMBURSE IF DONE THIS WAY. I HAVE LEARNED THAT FAILURE OF THIS DIODE AND THE ALTERNATOR WHILE DRIVING COULD RESULT IN THE ELECTRICAL SYSTEM SHUTTING DOWN, LOSING POWER STEERING AND BRAKES, WITH HIGH DANGER OF CAUSING AN ACCIDENT. WHY IS DODGE NOT ADDRESSING THIS VERY DANGEROUS SITUATION?