NHTSA Complaint #11040818 — 2012 KIA FORTE

AT 70,000 MILES THE ENGINE STARTED KNOCKING AT COLD START UP AND CONTINUING TO GET WORSE. OIL HAS BEEN CHANGED EVERY 5,000 TO 7,000 AS KIA RECOMMENDS. I HAVE CONTACTED KIA ABOUT THIS ISSUE AND THEY SAID MY ENGINE IS NOT A RECALL. I READ NHTSA IS LEADING THE KIA RECALL BUT NOT SURE IF THAT'S ACTUAL FACT OR NOT. WHAT I HOPE FOR IS THAT MORE INVESTIGATION GOES INTO THE REGULAR 2.0 ENGINE THAT'S IN MY CAR. I READ KIA HAS A 2.0 TURBO RECALL AND DON'T UNDERSTAND WHAT THE TURBO PART IS ABOUT SINCE IT'S AN EXTERNAL PART OF THE ENGINE. I HAVE ALL MAINTENANCE RECORDS OF OIL CHANGES UNTIL I PURCHASED THE CAR IN THE 43,000 MILES RANGE FROM MY ORIGINAL LEASE. I THEN RECORDED EVERY OIL CHANGE DONE BUT DON'T HAVE THE RECEIPTS. I DO ALL MY OWN WORK NOW BECAUSE I DON'T TRUST KIA AND IF ONE TRIES TO CALL THEM IT'S IMPOSSIBLE TO TALK TO ANYONE. I'M ACTUALLY NOT SURE HOW MUCH LONGER MY CAR WILL RUN BUT I'M NOT WILLING TO TRADE IT IN AND SEND THIS ISSUE ONTO SOMEONE ELSE LIKE KIA IS DOING TO IT'S CUSTOMERS. I'M NOT EXACTLY SURE WHAT WILL HAPPEN IF THE ENGINE FAILS WHEN I'M DRIVING IT BUT I NOW HAVE IT DOCUMENTED. AT SOME POINT I'LL HAVE TO REPLACE THE ENGINE AND REALLY DON'T FEEL I SHOULD BE RESPONSIBLE SINCE I HAVE FOLLOWED KIA'S MAINTENANCE REQUIREMENTS. I'M NOT SURE IF NHTSA CAN HELP MY ISSUE BUT I DON'T KNOW WHO TO TURN TO. I THANK YOU FOR YOUR TIME AND HOPE YOU ALL HAVE A WONDERFUL DAY SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR