NHTSA Complaint #11035924 — 2005 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING STRAIGHT, ANOTHER VEHICLE SUDDENLY DROVE IN FRONT OF THE CONTACT. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF THE OTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (193 S DUPONT HWY, NEW CASTLE, DE 19720 AT (302) 323-2300) WHERE THE FRONT PASSENGER SIDE WAS REPAIRED. A FEW MONTHS LATER, THE STABILITY CONTROL AND PARKING BRAKE INDICATORS ILLUMINATED, AND THE RADIO AND CLOCK STARTED TO MALFUNCTION. THE VEHICLE WAS TAKEN TO PRICE TOYOTA (168 N DUPONT HWY, NEW CASTLE, DE 19720 (302) 322-8600) WHERE IT WAS RECOMMENDED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER STATED THAT OTHER FAILURES MAY OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 119,271.