NHTSA Complaint #11034485 — 2011 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11034485
Vehicle	2011 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 15, 2016
Date Filed	October 19, 2017
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

SINCE I PURCHASED BY 2011, NEW IN 2011, I HAVE NOTED A STRONG SMELL OF GAS IN THE CABIN OF THE CAR UPON EXCELERATING TO MERGE INTO TRAFFIC ON THE HIGHWAY. THE SMELL WILL LINGER AND REQUIRES NECESSITY TO CRACK MY WINDOWS TO CLEAR. I HAVE ADDRESSED THIS WITH MY LOCAL FORD SERVICE CENTER TWICE, BUT THEY HAVE HAD NO ANSWERS. IN THE PAST TWO YEARS, UPON RE-ENTERING THE VEHICLE AFTER DRIVING AND PARKING, I HAVE NOTED A PUNGENT SMELL SIMILAR TO SCORCHED HAIR INTERMITTENTLY. CONCERNED ABOUT EXHAUST FUMES AND POTENTIAL CARBON MONOXIDE POISONING.

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