NHTSA Complaint #11034372 — 2013 VOLKSWAGEN CC

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE ATTEMPTING TO START THE VEHICLE, THE CHECK COOLANT WARNING INDICATOR ILLUMINATED. WHILE INSPECTING UNDER THE HOOD, IT WAS DISCOVERED THAT THE COOLANT RESERVOIR WAS NEARLY EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP HAD CRACKED, CAUSING COOLANT TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (WINNER VOLKSWAGEN IN DOVER, DELAWARE) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 63,000.