NHTSA Complaint #11032798 — 2016 JEEP GRAND CHEROKEE
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11032798 |
| Vehicle | 2016 JEEP GRAND CHEROKEE |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
WHEN MAKING A SUDDEN STOP, THE PASSENGER SIDE SEAT BELT DID NOT LOCK THE PASSENGER INTO PLACE. THE DRIVER'S SIDE DID. THIS WAS TAKEN INTO THE JEEP DEALER, WHERE I WAS TOLD THIS IS CORRECT OPERATION. THE CORRECT PROCEDURE TO MAKE IT LOCK IS TO PULL THE BELT OUT ALL THE WAY, THEN LET IT BACK IN. THIS PROCEDURE DOES WORKONMY VEHICLE. THE OWNER'S MANUAL SEEMS TO SAY THAT THE SEATBELTS ALL WORK AUTOMATICALLY IN CASE OF A SUDDENT STOP. BUT I WAS GIVEN A DOCUMENT BY THE REPAIR SHOP THAT EXPLAINS THE "CORRECT" PROCEDURE. I CAN'T IMAGINE THAT THIS ISCONSIDERED A SAFE SEAT/SHOLDER BELT DESIGN. I ASSUME ALMOST EVERY JEEP OWNER IS USING THE BELTS PER THE MANUAL, AND IS UNSAFE.
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