NHTSA Complaint #11032309 — 2004 TOYOTA SEQUOIA STRUCTURE:BODY

Complaint Details

ODI Number	11032309
Vehicle	2004 TOYOTA SEQUOIA
Component	STRUCTURE:BODY
Date of Incident	September 1, 2017
Date Filed	October 9, 2017
Mileage	154,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

REAR HATCH HANDLE BREAKS PROBABLY DUE TO FAULTY DESIGN OF HANDLE, CABLE AND LATCH. FALURE HAPPENS WHEN OPENING REAR HATCH. VEHICLE STATIONARY. IF HANDLE BREAKS YOU ARE UNABLE TO ACCESS THE SPARE TIRE DUE TO WHERE THE CRANK MECANISM THAT LOWERS SPARE TIRE IS LOCATED. CLOSED DOOR HATCH BLOCKS ACCESS TO CRANK. NO OTHER ACCESS TO CRANK. ON THIS VEHICLE HANDLE HAS BROKEN 3 TIMES. ON OUR 2005 SEQUOIA IT HAS BROKEN 4 TIMES. TOYOTA PLASTIC HANDLE IS OBVIOUSLY WEEK SINCE IT BREAKS IN THE SAME SPOT EVERY TIME AT A REPLACEMENT COST AT THE DEALER OF $600.00 TO $850.00 EACH OCCASION. I AM UNABLE TO PROVIDE PICTURES AS THE BROKEN PARTS WERE DISPOSED OF.

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