NHTSA Complaint #11030595 — 2011 CHEVROLET TRAVERSE

WAS DRIVING HOME FROM WORK ENGINE MADE A TICKING SOUND THEN KNOCKED A LITTLE UPON ACCELERATION, NO LIGHTS CAME ON AND I WAS WITHIN A 1/2 MILE TO MY HOME SO I KEPT DRIVING. CAR DIED AS I PULLED INTO DRIVEWAY, HAD I BEEN ON THE STREET I WOULD NOT HAVE BEEN ABLE TO PULL OVER AS THERE WAS NO WARNING. I TOOK IT TO THE DEALER WHO SAID THE TIMING BELT WENT OUT AND RUINED THE ENGINE, TOTAL COST FOR NEW ENGINE $7250 AND DESPITE OTHER YEARS AND VIN NUMBERS BEING RECALLED THEY REFUSED TO COVER MY VEHICLE THAT ONLY HAS 52,000 MILES. MECHANIC ALL BUT ADMITTED IT WAS A FLAW AND TOLD ME TO SAVE MY RECEIPT. I ASKED HIM IF THE ONLY WAY CHEVY WILL COVER IT IS IF SOMEONE GETS KILLED, OR IF ENOUGH PEOPLE COMPLAIN AND HE SAID YES. WHY NOT BE HONEST ABOUT IT AND STAND BEHIND THEIR PRODUCT? NOW I'M SCARED EVEN WITH A NEW ENGINE IT COULD HAPPEN AGAIN, ONLY I MIGHT NOT BE LUCKY ENOUGH TO BE IN MY DRIVEWAY.