NHTSA Complaint #11025359 — 2011 HARLEY-DAVIDSON FLHRC

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHRC. WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR BRAKES MALFUNCTIONED AND FAILED TO STOP THE MOTORCYCLE WHEN PRESSING THE REAR BRAKE LEVER. THE MOTORCYCLE WAS TAKEN TO THE LOCAL DEALER (ADAMEC HARLEY-DAVIDSON IN JACKSON, FL) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE ABS WAS REPLACED AND THE BRAKE LINES WERE FLUSHED AS RECOMMENDED. APPROXIMATELY 1,600 MILES LATER, THE BRAKES FAILED AGAIN. WHILE RIDING APPROXIMATELY 70 MPH, THE REAR BRAKES ERRONEOUSLY ACTIVATED AND THE MOTORCYCLE SUDDENLY DECELERATED. DURING THE INCIDENT, THE RIDER HAD NOT PRESSED THE BRAKE LEVER AND WAS NOT ATTEMPTING TO STOP. THE MOTORCYCLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CALIPER AND ROTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,000.