NHTSA Complaint #11023612 — 2013 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11023612
Vehicle	2013 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	September 15, 2017
Date Filed	September 15, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHEN TURNING RIGHT THE STEERING WAS MAKING A CLICKING/KNOCKING SOUND. I ONLY HAVE 30000 MILES ON THE CAR, WHICH I HAVE HAD 100000 PLUS MILES ON CARS AND NEVER HAD THIS ISSUE. APPARENTLY TOYOTA HAS DIAGNOSED THIS WITH A BAD U-JOINT IN THE STEERING INTERMEDIATE SHAFT WITH A HEFTY PRICE TAG TO FIX. THIS SEEMS LIKE A COMPLAINT FROM MULTIPLE PEOPLE AND ON MULTIPLE SITES. I THINK THIS SHOULD BE LOOKED INTO BY TOYOTA AND CONSIDERED A RECALL ITEM. VERY DISAPPOINTED IN MY TOYOTA RIGHT NOW.

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