NHTSA Complaint #11020911 — 2017 CHRYSLER PACIFICA STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11020911
Vehicle	2017 CHRYSLER PACIFICA
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 30, 2017
Date Filed	August 31, 2017
Mileage	1,598 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE PASSENGER WAS ENTERING THROUGH THE PASSENGER SIDE SLIDING DOOR, THE DRIVER STARTED THE ENGINE AND THE SLIDING DOOR IMMEDIATELY REVERSED TO CLOSE, TRAPPING THE PASSENGER'S LEG AGAINST THE DOOR PANEL. THE DOOR WOULD NOT REVERSE DIRECTION AFTER MAKING CONTACT WITH THE PASSENGER'S LEG. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,598. UPDATED 10/25/17*LJ *JS

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