NHTSA Complaint #11019565 — 2015 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11019565
Vehicle	2015 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	June 1, 2017
Date Filed	August 25, 2017
Mileage	45,803 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE REAR POWER LIFT GATE WILL NO LATCH TO THE LOCKED POSITION AND IT WILL NOT LIFT. 2016 I HAD THE FCA RECALL R67 REPAIRED. JUNE 1, 2017 I EXPERIENCED MY FIRST ISSUE WITH THE POWER LIFT GATE AND THE DEALERSHIP CLEANED G907 GROUND STRAP. AUGUST 23, 2017 I'M AGAIN EXPERIENCING THE SAME ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE REAR LIFT GATE COULD BE OPENED AT ANYTIME DURING VEHICLE MOVEMENT AND DURING A TRAFFIC COLLISION.

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