NHTSA Complaint #11019404 — 2016 JEEP CHEROKEE

WHILE DRIVING, VEHICLE SHUTS DOWN UNEXPECTEDLY AND WILL NOT RESTART. FIVE + INCIDENTS HAVE OCCURRED THIS YEAR ALONE, FIRST INCIDENT OCCURRED ON JAN 25, 2017 - THE MOST RECENT OCCURRED TODAY AUG 24, 2017. AN ENGINE REPLACEMENT HAS BEEN COMPLETED ON THE VEHICLE, HOWEVER NEW/RELATED FAULTY ISSUES HAVE BEEN IDENTIFIED TO INCLUDE THE TRANSMISSION AND SOFTWARE PROGRAMMING. EVEN AFTER THE SO-CALLED REPAIRS ARE COMPLETED, THE VEHICLE CONTINUES TO SHUT DOWN. ALL INCIDENTS HAVE OCCURRED WHILE DRIVING, TURNING, STOPPED ON CITY STREETS, AND WHEN ATTEMPTING TO RE-START ENGINE AFTER RUNNING A SHORT (LESS THAT 5 MINUTE) ERRAND. INCIDENTS ARE A SAFETY ISSUE ENDANGERING LIFE AND SAFETY. PREMIER JEEP DEALERSHIP IN PLACENTIA, CA HAS BEEN LESS THAN COOPERATIVE AND RUDE IN DEALING WITH A FEMALE OWNER. LOSS OF USE OF VEHICLE HAS RESULTED IN ADDITIONAL COSTS FOR OTHER VEHICLE RENTAL/INSURANCE AND LOST WAGES FROM NOT BEING ABLE TO GET TO OR HAVING TO LEAVE WORK EARLY TO DEAL WITH THIS ISSUE. COPIES OF VEHICLE MAINTENANCE REPAIR WILL BE FORTHCOMING. PLEASE NOTE THEIR HAVE BEEN NUMEROUS CITED INCIDENTS OF THIS ISSUE OCCURRING ON THE JEEP CHEROKEE BUILT IN LATE 2015 THROUGH EARLY 2016. CHRYSLER/JEEP HAS EVEN DISTRIBUTED NOTICES TO ALL DEALERSHIPS RECENTLY TO ADVISE OF THE ISSUE.