NHTSA Complaint #11019369 — 2015 CHEVROLET SONIC

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11019369
Vehicle 2015 CHEVROLET SONIC
Component AIR BAGS
Date of Incident
Date Filed
Mileage 39,940 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE AIR BAG WARNING SENSOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CHEVROLET BUICK GMC OF PUYALLUP, 800 RIVER RD, PUYALLUP, WA, 98371) WHERE IT WAS DIAGNOSED THAT THE FAILURE CODES (DTC C0186, C0196, C0287) APPEARED. THE CONTACT WAS INFORMED THAT THE SDM MODULE NEEDED TO BE CHECKED FOR THE LATEST SOFTWARE VERSION AND UPDATED SOFTWARE POSSIBLY NEEDED TO BE INSTALLED. A SERVICE BULLETIN FROM GM WAS LOCATED FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3212344697. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 39,940.

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