NHTSA Complaint #11019028 — 2015 LEXUS NX200T

ON AUGUST 07, 2017 AT APPROXIMATELY 4:49 PM CDT MY DAUGHTER WAS INVOLVED IN A ACCIDENT, CAR CRASH AS REAR END COLLISION. SHE WAS DRIVING 2015 LEXUS NX 200T ON THE SERVICE ROAD ABOUT 39 MPH AND AT THE DISTANCE ABOUT 50 TO 60 FEET AS SHE WAS APPROACHING IN THE CAR IN FRONT, SHE HAD HER FOOT ON THE BREAK AND HER VEHICLE WAS NOT STOPPING AND SHE WAS PUSHING THE BREAKS REPEATEDLY AND THE BREAKS DIDN'T FUNCTION AND THE CAR DIDN'T SLOW DOWN. FINALLY SHE EMBRACED FOR IMPACT AND ENDED UP TO REAR END CRASH AND HITTING HEAD ON THE VEHICLE IN FRONT OF HER, AND ALSO PUSHING IT TO HIT ANOTHER VEHICLE CAUSING REAR END COLLISION AND INVOLVING 3 CARS IN CRASH. (INITIALLY IN DISTANCE I SAW BOTH OTHER TWO CARS IN FRONT OF ME TAKING BREAKS AS THEY WERE ABOUT TO STOP, THE FIRST CAR STOPPED COMPLETELY FIRST, THE SECOND ONE SLAMMED ON THE BREAKS A VERY HARSH ONE AND DON'T REALLY KNOW IF HE HIT THE FIRST ONE OR WHEN I HIT IT THAT HAPPEN AND REGARDLESS HIS FOOT WAS STILL ON THE BREAKS THEN HE COULDN'T AVOID HITTING THE FIRST ONE ???) BEFORE THE CRASH AND ABOUT 3 MONTHS AGO MY DAUGHTER TOLD ME THAT HER BREAKS WERE SKIDING OUT OF CONTROL, AND ALSO I HAD RECEIVED THE RECALL FROM LEXUS AND URGENTLY STOPPED BY LEXUS DEALER AND HAD RECALL INSPECTION COMPLETED. BASED ON INVOICE THE CAR WAS INSPECTED BY LEXUS AND REPROGRAMMED THE BREAK SKID CONTROL ECU AS PART OF RECALL, AND THIS IS THE MOST SCARY PART KNOWING THAT THE BREAK ISSUE FAILURE IS STILL HAPPENING EVEN AFTER THE RECALL. I HAVE REPORTED THIS INCIDENT TO MY INSURANCE FOR FURTHER INVESTIGATION TO IDENTIFY THE BREAK FAILURE CAUSE AND CONTACTING LEXUS FOR THEIR AWARENESS AND OWN INVESTIGATION AS NECESSARILY SO THE RIGHT PREVENTIVE ACTIONS ARE PLACED TO STOP ANY OTHER REOCCURRENCE. SO AT THIS POINT THE INVESTIGATION IS IN PROCESS & I WILL UPDATE THIS SITE ONCE IT IS DONE AND THE OUTCOMES OF BLACK BOX COMPUTER RETRIEVAL DATA ARE OBTAINED.