NHTSA Complaint #11016047 — 2007 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	11016047
Vehicle	2007 CHEVROLET IMPALA
Component	STEERING
Date of Incident	January 1, 2014
Date Filed	August 17, 2017
Mileage	139,678 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL MADE A KNOCKING SOUND AND FAILED TO ALIGN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION WAS LEAKING STEERING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE MECHANIC WHO MADE THE SAME DIAGNOSIS. THE VEHICLE WAS REPAIRED, BUT THE CONTACT BEGAN TO HEAR THE KNOCKING NOISE AGAIN. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,678. UPDATED 11/7/17*LJ *JS

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