NHTSA Complaint #11015606 — 2008 CADILLAC CTS

THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CADILLAC ABOUT THE PROBLEMS AND WAS TOLD THERE IS NOTHING THEY CAN DO BECAUSE MY VEHICLE IS NOT UNDER WARRANTY AND THE DOOR LOCK ISSUE WAS ON RECALL IN 2013 AND HAS EXPIRED. MY CONCERN IS IF I AM INVOLVED IN AN ACCIDENT WITH A PASSENGER, FIRST RESPONDERS MAY NOT BE ABLE TO SAFELY REMOVE THE PASSENGER BECAUSE THE DOOR WILL NOT OPEN FROM THE EXTERIOR HANDLE.