NHTSA Complaint #11015372 — 2015 FORD FIESTA

TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LINCOLN (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE CLUTCH WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED, BUT FAILED TO ACCELERATE ONCE AGAIN. THE VEHICLE WAS TAKEN TO COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA 30013) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE FAILED AND NEEDED TO BE REPLACED, AND THERE WAS A LEAK IN THE FUEL INJECTION VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT SHOULD KEEP THE RECEIPTS IN CASE OF A RECALL. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 7.